Welcome to the official Rules and Terms page for The Pokies 114. We wrote this page after testing our onboarding, deposits, withdrawals and bonus flows so you can understand exactly how our platform operates. These rules are legally binding and govern your use of The Pokies 114 gaming platform on pokies101net.net. Read them fully before opening an account. If you do not agree, stop using the platform immediately.
The Pokies 114 operates as an online gaming operator, established in 2021 with registration number 3-102-841524 and principal address 200 meters north and 50 meters east of the North American Cultural Center, Barrio Dent, San Jose, Costa Rica. Our operations are conducted in accordance with regulation by PAGCOR where applicable. We provide a competitive gaming experience across desktop, mobile and other internet-enabled devices and aim to maintain secure, fair and transparent services.
By registering an account with The Pokies 114 you acknowledge that you have read, understood and accepted these Rules. These Rules are a legal agreement between you (the Player) and us (the Operator). We reserve the right to update or modify these Rules at any time for reasons including customer service improvements, regulatory changes or security updates. We will publish revisions on this page; continued use of your account after changes are made constitutes acceptance.
Participation on The Pokies 114 is restricted. You may use our services only if you meet all eligibility requirements listed below.
We are committed to responsible gambling. If you believe you have a gambling problem or would like to set limits on your play, contact our support team so we can assist with deposit limits, cooling-off periods or self-exclusion options.
When you open an account with The Pokies 114 you will be asked to provide personal information including full name, date of birth, email address and phone number. We test our registration flow regularly and our results show that correctly completed registrations are processed rapidly, but accounts remain subject to verification.
Verification steps we may request:
We will not process withdrawals until identity verification is completed if required. We reserve the right to request additional documentation to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
Your account must be used only by you for entertainment purposes. You may not share your account, use automated systems, bots or other devices that influence game outcomes or enable collusion. We actively monitor for suspicious behaviour. Our systems detect anomalous play patterns and we take action when necessary.
We tested integrity checks and our results show they effectively identify duplicate accounts, card sharing and collusive behaviour. If we detect a breach, we may suspend accounts, withhold funds and investigate. Proven manipulation will lead to voiding of winnings and potential criminal referral.
Funding your account is straightforward. We accept a range of payment methods. All payments must be made from accounts in your name unless otherwise authorised by us in writing. Our deposits policy includes:
In our tests of common payment methods the time to credit varies by method. We publish typical timeframes in the table below.
| Payment Method | Typical Deposit Credit Time | Typical Withdrawal Processing Time |
|---|---|---|
| PayID / Instant Bank Transfer | Within minutes to 24 hours | 24–48 hours processing + bank time |
| Credit / Debit Card | Immediate to 1 business day | 1–3 business days processing + issuer time |
| E-wallets (e.g., Skrill, Neteller) | Immediate | Within 24 hours to 48 hours |
| Bank Transfer | 1–3 business days | 2–5 business days |
We strive to process withdrawals quickly. Once we approve a withdrawal it may still be subject to your banking provider's processing times. Our live tests show that verification and manual review are most common causes of delay. Key points:
Bonuses and promotions on The Pokies 114 are governed by specific terms. We recommend reading the promotion terms in full before opting in. Our testing of bonus rules reveals how quickly promotions can be invalidated when rules are breached, so follow these guidelines to avoid disappointment.
Below is a representative table of common wagering requirements we tested. Always check the promotion page for the official values.
| Promotion Type | Typical Wagering Requirement | Game Weighting (Example) |
|---|---|---|
| Deposit Match | 20x bonus | Slots 100%, Table games 10%, Live dealer 0% |
| Free Spins | 10x on winnings | Applied to specified slots only |
| Cashback | No wagering or 1–5x depending on the offer | Varies by promotion |
We are committed to fair play and use certified game providers. We maintain industry-standard Random Number Generators (RNG) and regularly audit our games. Despite our precautions, game malfunctions can occur. Our tested process for handling malfunctions is as follows:
Where a game malfunction has caused loss of funds or incorrect payouts, we may take time to verify events before restoring balances or deciding on refunds. In many cases funds will be returned if the malfunction caused the loss and verification confirms your claim.
We do not tolerate fraud or collusion. Examples of forbidden behaviour include using bots, sharing accounts for coordinated advantage, or exploiting bonus loopholes. Our monitoring tools are tuned to detect suspicious patterns and unusual win rates. Actions we take can include:
If you breach these Rules, or if we have reasonable grounds to suspect a breach, we may suspend or terminate your account. This can include withholding funds while we complete our investigation. Examples of breaches include identity fraud, breach of bonus terms, use of multiple accounts to gain advantage and collusion. We will notify you of actions taken and will provide a reason where possible, subject to our obligations to protect investigations and other customers.
We aim to resolve complaints quickly and fairly. Our internal dispute process is documented below and we encourage you to contact support if you have a concern. If you remain dissatisfied after our internal process, we will outline further escalation steps which may include independent review by a relevant regulatory body where applicable.
Protecting your data and funds is central to our platform. We use encryption, secure servers and strict access controls. We conduct regular security audits and vulnerability tests. We only retain the personal information needed to operate our services and to comply with legal obligations such as AML checks. Our privacy practices are detailed in our Privacy Policy, but high-level commitments include:
We follow robust AML procedures. This includes transaction monitoring, source-of-funds checks and thresholds for reporting. As part of these controls you may be required to:
Failure to comply with AML requests may result in account suspension and forfeiture of funds until verification is complete.
We reserve the right to change these Rules at any time. We will publish updated terms on this page and where appropriate notify you. Continued use of The Pokies 114 after changes are published constitutes acceptance of the new Rules.
From our operational testing we can share practical findings to help you use The Pokies 114 effectively:
If you have questions about these Rules, need to submit documents for verification, or wish to raise a complaint, contact our support team through the support channels listed in your account area. Include your account ID and as much detail as possible to expedite our review.
These Rules, together with any other documents expressly referred to (including promotion terms and our Privacy Policy), form the terms that govern your relationship with The Pokies 114. They do not affect your statutory rights. Where any provision is found to be invalid it will be severed and the remaining provisions will continue in full force.
| Topic | Key Points |
|---|---|
| Age & Jurisdiction | Must be of legal gambling age and in a permitted jurisdiction to play. |
| Account | One account per person unless authorised; keep details accurate. |
| Deposits | Use payment methods in your name; expect verification requests. |
| Withdrawals | Processed after KYC and playthrough; processing times vary by method. |
| Bonuses | Subject to specific T&Cs abuse can lead to forfeiture of winnings. |
| Security | We use encryption and strict access controls; report suspicious activity. |
We wrote these Rules based on our operational experience and periodic tests of our systems. If anything is unclear, or you need assistance, contact our support team. Thank you for choosing The Pokies 114 — play responsibly.
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